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IINTERNATIONAL CUSTOMERS:
INTERNATIONAL BUYERS, Welcome, please use the regular check out buttons, international shipping will be automatically calculated
I have provided below for your convenience, Translation and Currency conversion links .
CLICK HERE: for The Universal Currency Converter
Note: International Buyers are responsible for paying any fees incurred by their countires CUSTOMS, DUTY OR VAT
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ORDERING INFORMATION:
ALL PRICES SUBJECT OT CHANGE: Without notice due to the Euro rate exchange.
ORDERS CREDIT CARD ORDERS Can now be accepted over the phone, please be considerate the is my HOME number please ONLY CALL between 10 am-6pm PST (1pm-9pm Eastern) 707-937-2133, please pay attention to the time I am NOT AWAKE at 6 AM! :-)
ORDER FORMS: CLICK HERE TO PRINT AN ORDER FORM FOR CHECK OR MO ORDERS PAYMENTS
ORDER NOT RECEIVED?? If you have not received your order in 20 days and have not heard from our company, its possible that your invoice was not forwarded to us from the online Credit card company. Please Contact us right away with date of purchase and transaction number and it will get taken care of quickly. (This happens rarely but has happened )
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SHIPPING:
SHIPPING TIME: ORDERS SHIPPED United States Postal Service (UPS), Insured, Priority or Global Priority Mail (3 day) Most orders are shipped out within 3-7 days of receipt. Arrangements can be made to ship items Express mail or Fedex, but making your order by phone 48 hours in advance. But we do not offer air or media mail services.
SHIPPING CHARGES: 2008-2009 postage has gone up, Rates/Charges are automaticly calculated by a program and are based on amount spent, not by the item. If the management notes you have been charged excessive shipping, the overpayment will be re-credited to your card.
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RETURNS - REFUNDS - PRIVACY POLICY:
RETURNS & SALES TERMS: By making a purchase you are agreeing to the Store Sales Terms CLICK HERE TO READ the full sales terms and conditions page
PRIVACY POLICY: CLICK HERE TO READ OUR PRIVACY NOTICE
Purchase REFUNDS prior to shipment will be MINUS any Credit card or On-line Charges
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GENERAL QUESTIONS - GIFT CERTIFICATES:
QUESTIONS? e-mail: equinedesign@wildblue.net or here is my contact phone,
please be considerate the is my HOME number, My Name Is Melissa, please ONLY CALL between 10 am-6pm PST (1pm-9pm Eastern) 707-937-2133, please pay attention to the time I am NOT AWAKE at 6 AM! :-)
GIFT CERTIFICATES AVAILABLE,
CLICK BUTTON BELOW to purchase gift certificate.
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